We thought we would share the kind words from our customers, from one family to another. At J Howell and Daughters Funeral Directors we care about you and your loved one.
“On behalf of my mom, dad, myself, my sister and our family, I would like to thank Johnathan for making a difference to us all at such a difficult and emotional time. From the time we entered his door to the day we finally said goodbye to my mom on 2nd May 2013 he was kind, caring, considerate and not only guided us through this terrible time but remained totally professional. Johnathan listened to us as a family and really understood what we wanted for my mom. He took control of the situation to allow us to grieve. He is a true professional and a perfectionist in his field. I would recommend J Howells and Daughters to anyone who finds themselves losing a loved one. Thank you again Johnathan.”
“Would like to thank J Howell and Daughters Funeral Directors. When saying goodbye to our loved one they went far beyond the call of duty. Nothing was too much trouble, they even came out to us after hours and we felt we could contact them anytime about anything at all. We received a very personal and professional service from a fantastic local family business that really care about people.”
Howell and daughters were chosen by my late mother as the funeral directors of choice. As a family we have had no prior dealings with the company to judge performance by. Like yourself I wanted only the very best for my loved one and as Howell and Daughters for 3 years (as of 2014) as independent directors my research into them did not reveal much to assess them with.
As per my mothers wishes Howells were entrusted with taking care of proceedings. The phone call we all dread was made. Shortly after I was greeted at my mothers home by a smart polite gentleman Mr Jonathan Howell. Neither Jonathan or his assistant were the stereotypical somber faced clammy personnel associated with the trade. Somehow they have the balance of expression spot on and made me feel fully at ease in there presence. Initial paperwork was completed and arrangements made for a second visit to discuss our individual requirements.
My meeting with Jonathan was relaxed though remained formal. Questions were asked in such a way as to cause minimal distress and all the required information was gathered from what seemed like a general chat rather than a hard faced questioning.
The day of the funeral could not have run more smoothly. The immaculate hearse Jonathan and his team arrived right on time. Smartly dressed as you’d expect Jonathan came to our door. It was obvious who was actually directing the funeral by the highly polished cane and top hat. Both items I have seen left out by other directors in the past.
Upon arrival at church I was discreetly kept informed of proceedings and what was coming next. The reason for this was I had asked if I could shoulder my mothers coffin into and out of church myself with the assistance of Jonathan’s expert team of bearers.
There was an additional bearer present on standby should I have changed my mind at any point. The whole process from that initial phone call up to saying our goodbyes on the day of the funeral was made so much easier thanks to Howell and Daughters professional team.
I would personally recommend that you entrust your loved one to Howells care and remove most of the stress from your most difficult time.